Operations Specialist (hybrid)

• Location: Fort Lauderdale, Florida
• Type: Direct Hire
• Job #10237

Operations Tasks

Social Media:

• Create on brand job posting templates every quarter
• Answer Glassdoor responses
• Maintain google page
  • Update hours/availability for holidays
  • Update phone number/address changes
  • Ask for reviews from team members to improve rating
  • Add postings/photos/updates to page
• Maintain compiled hyperlink on signatures
• Answer comments/tags/dms across Twitter, Instagram, and LinkedIn
• Create on brand powerpoints/sales documents/templates as needed

Office Phone Line System

• Manage twilio account
• Create and maintain flows for phone tree automation
• Troubleshoot issues on as needed basis

Airtable – Learn the system and provide the below…

• Troubleshoot issues as needed
• Set up automations for back office communications
• Create/maintain database of information
• Set up new users with appropriate access

Job Diva – Applicant Tracking System

• Attend training courses to learn the Jobdiva system
  • Onboarding
  • Time cards
  • Reporting/Job recs
• Create automatic reports for team performance
• Troubleshooting
• Adjustments to back end/fixing information
• Set up new users with appropriate access
• Make adjustments to current user access to fix security issues

Job Boards

• Set up new users
• Analyze monthly reports
• Access super user account to see information
• Send/set up automated reports with usage

 

New Employee Onboarding/Training

• Train all new employees on all systems used
• Create signature with hyperlink
• Create schedules for training
• Coordinate all trainers/trainees to facilitate successful training

Employee Offboarding

• Remove access to all systems
• Coordinate with vendors to adjust seats/keep track of seats for job boards

Surveys/Employee Engagement

• Maintain, create, execute, summarize employee/client surveys
• Implement breakout rooms

Database & Document Organization

• Maintain documents and training manuals on processes