• Location: Fort Lauderdale, Florida
• Type: Direct Hire
• Job #10279

Senior Systems Engineer

Rapidly growing Financial Firm located in Fort Lauderdale, seeks candidates with experience supporting an enterprise-size environment and could be considered a jack of all trades on the IT infrastructure support side. You will be supporting end-users at multiple locations and remote workers. This position will be responsible for performing technical support duties relating to the company’s computer, network, telephone, and office systems. Requires proficiency with a wide variety of hardware and software.  The ideal candidate for this position will serve as Help Desk support specialist providing hardware and software support for Microsoft-based Servers, Office 365 email solution, a local and wide area network, Windows-based PCs, VOIP phone systems, and office equipment. Will also Initiate follow-up with appropriate person(s) and provide accurate and efficient service to end-users.

 

RESPONSIBILITIES

 

• Administer network functions on the local and wide area network
• Provide operational and technical support for end-users
• Configure and troubleshoot computer networks
• Generate proper documentation for next each occurrence of said each problem using a Call Log
• Install, upgrade, and configure network file and print serving and security on the file servers
• Provide phone system support including administration, security, moves, changes etc.
• Analyze and resolve problems
• Research new features, test, and implement if appropriate with necessary approvals
• Seek assistance/guidance from Supervisor when needed.
• Back up old data and purge/reorganize system files per schedule or as required.
• Monitor and report inventory on all computer forms and supplies to the supervisor.
• Assist with computer and telephone cabling and configuration as required.
• Develop and maintain documentation for systems and procedures as necessary.
• Administer security on host system Servers, PCs, network, telephone, and office equipment.
• Record logs and report distribution procedures and all other pertinent documentation.
• Maintain training and reference material library.
• Apply software updates/fixes to various systems, as required.
• Perform minor programming modifications and database queries, as requested.
• Assist with end-user training and instruction on all systems equipment.
• Serve as a team member on the various company, department, and user projects.
• May be required to work off-hours and on weekends for projects and/or support.
• Perform other duties as assigned or as may be necessary.

 

QUALIFICATIONS

 

• Experience level: Minimum 5 years of IT Technical Support Experience
• Education: High school diploma or GED required. Bachelor’s degree preferred
• Candidates with Industry related certifications will be given preference

 

SKILLS

 

• Desktop Support
• Computer
• Windows Operating System
• Cisco
• Troubleshooting
• Documentation
• Fiber

 

Benefits

 

• Health/Dental/Vision, Life Insurance, Short/Long term Disability, Paid time off, 401k

 

The duties and responsibilities described in the above job description are not a comprehensive list. Additional tasks may be assigned to the employee from time to time; or the scope of the position may change as necessitated by company demands and/or industry standards.