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  • Location: Boca Raton, Florida
  • Type: Direct Hire
  • Job #10442

Job description

-No healthcare offered

Overview:

  • Welcome guests
  • Select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms
  • Accept appointments, changes and cancellations
  • Follow up on guest requests. Handle and resolve guest problems or complaints
  • Prepare daily reports and block special requests : Keep all support departments informed of necessary information or requests
  • Handle safety deposit box requests; including distributing, giving access to and closing procedures : Answer phones according to service standards and within 3 rings
  • Reconcile transactions at the close of the shift and cash out.
  • May be expected to work in other areas when needed to assist operations to perform job duties not necessarily contained in this job description
  • Maintain a safe work environment for co-workers and guests

Requirements:

  • High school diploma or general education degree (GED)
  • 4 year degree in hospitality or business degree preferred
  • Previous front office or hospitality experience preferred
  • Ability to work with computers; prefer previous PMS experience, MS office experience
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests
  • No special licenses or certificates required
  • Ability to handle cash and credit transactions

Tuesday-Saturday 8:30am-5:00pm

 

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