fbpx
  • Location: Coral Springs, Florida
  • Type: Direct Hire
  • Job #10261

JOB RESPONSIBILITIES

Summary:

 

Technical/Application Support Engineer is responsible for monitoring and maintaining the efficiency of our software applications. In this role, your duties will range from providing escalated support to our clients, operating and maintaining our cloud platform, and diagnosing and determining root causes for internal problems, developing/supporting application integrations and installations, improving existing application automation and installations. To be successful in this position, you must be a passionate technologist eager to learn and apply new technologies and processes that would reduce cost and risk while improving performance and availability. You will be part of a global team driven to innovate solutions for healthcare practitioners to provide a better quality of care to their patients.

 

 

Essential Responsibilities include the following.  Other duties and special projects may be assigned.

•             Acts as an escalation point for advanced customer issues

•             Assists with all support cases during periods of heavy volume

•             Leads support efforts for customers who have been determined to have Critical value

•             Acts as a subject matter expert in more than one area of the product

•             Designs, develops and deploys application installation automation and monitoring capabilities

•             Design and develop software solutions to support enterprise-level integration needs

•             Assist integration team with research, discovery, and proof-of-concept work to support architectural improvements

•             Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations

•             Operate & maintain high availability of software for multiple products running in a multi-region cloud environment.

•             Maintain operational security by monitoring the enterprise cloud-based environment & applications.

•             Analyze operational performance to recommend improvements in critical maintenance-related metrics & KPIs.

•             Drive focused initiatives that improve operational efficiency and scalability of the platform and applications.

•             Provide full-stack diagnostics and determine the root cause of internal problems.

•            

•            

•             Proactively shares information and expertise regarding recent fixes and best practices

•             Provides on-call and shift coverage as required

•             Understand modern software security and secure software systems with cloud-based infrastructure.

•             Comfortable operating in environments subject to regulatory, compliance, and risk-based security requirements

•             Assist in analyzing and forecasting cloud infrastructure costs.

•             Patience and tolerance for when things go wrong

•             Excellent communications skills (written, verbal, & virtual)

•             Strong drive, self-motivated, logical, and detail-oriented.

•             Passion for new technologies, software & processes.

•             Ability to multi-task in a fast-paced environment with multiple deadlines is essential

 

QUALIFICATIONS

Required Qualifications

•             Bachelor’s degree in Computer Science or related field

•             3+ years of experience in Technical Support or a customer-facing technical role

•             5+ years prior experience in support of complex, Linux based enterprise software applications

•             5+ years of work experience in multiple technology disciplines, including software development, required

•             5+ years’ experience with .NET technologies

•             5+ years’ experience with SOA, ESB, micro-services, REST/JSON experience

•             Experience with XML and JSON serialization

•             3+ years of SQL experience. You should be able to construct complex SQL statements to query and occasionally update information in a MariaDB/MySQL database

•             2+ years experience with CI/CD within AWS environments

•             Experience in CI/CD toolsets (e.g. Jenkins, GitLab, Sonarqube, JIRA, Confluence, etc).

•             Ability to function effectively as Lead in escalated cases working directly with customers and coordinating internal effort to address customer issues

•             Ability to multi-task and manage multiple priorities in a fast-paced environment

•             Ability to diagnose and solve complex technical issues

 

Desired Qualifications

•             Master’s degree in Computer Science or related field

•             Networking experience; experience with firewalls, routers and general network fundamentals

•             Practical experience with PHP and/or Python

•             Knowledge of serveries computing platforms (e.g. AWS Lambda)

•             Experience with Elastic Beanstalk

•             Exposure to other DB technologies like FireDB, PostgreSQL, AdvantageDB

 

PHYSICAL DEMANDS:

 

While performing the duties of this job, the employee is frequently required to sit, stand, walk, bend, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 25 pounds (safety/weight belt provided, if requested). Specific vision, peripheral vision, depth perception and the ability to adjust focus is required.

  • Location: Deerfield Beach, Florida
  • Type: Direct Hire
  • Job #10148

The successful candidate should have the ability to provide mechanical (HVAC) design support services on a variety of residential and commercial projects for new buildings, and for renovations and additions to existing facilities. The Lead Mechanical Designer will actively participate in many phases of a project, including but not limited to: load & energy calculations, CAD production, design documents, basic specifications, and the construction administration process.

Primary responsibilities include:

  • Developing final construction documents from established concept designs or design development drawings.
  • Participating in client meetings & maintaining positive client relationships.
  • Preparing conceptual designs based on client’s requirements.
  • Prioritizing and scheduling assignments with Project Manager to complete projects on time.
  • Interfacing with other disciplines within the MEP team for coordination of project designs.
  • Preparing preliminary (redline) design layouts for estimating.
  • Performing deliverables and products such as calculations, drawings, and specifications related to heating, ventilating, and air-conditioning systems.
  • Developing calculations for projects, such as heating/cooling loads, equipment selection & sizing, pipe and duct sizing, friction loss calculations, etc.
  • Conducting site inspections to determine compliance with construction documents and resolving design issues during the construction phase.

Requirements:

  • B.S. in Mechanical Engineering required
  • PE certification highly preferred. It does not need to be from the state of FL
  • 10+ years of progressive leadership experience
  • Ability to read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
  • Solid knowledge of building & mechanical codes and energy compliance calculations in HVAC construction.
  • Ability to manage multiple projects at various stages of design and construction.
  • Ability to meet fast-paced deadlines while maintaining quality design.
  • Highly proficient in the use of AutoCAD and engineering modeling tools such as TRANE Software, E20 Engineering Software, HAP, and Florida EnergyGauge Software.
  • Experience with REVIT is a plus.
  • Strong verbal and written communication skills.
  • LEED Accreditation is a plus.
  • Location: Miramar, Florida
  • Type: Direct Hire
  • Job #10038

Engineer, Security

The Security Engineer will play a critical role in leading implementation and administration of security solutions, information security practices and procedures to ensure systems are secure.

Essential Duties and Responsibilities:

  • Create and maintain documentation in relation to security policies, processes and procedures.
  • Assist in audits and ensure security controls are in place and effective.
  • Implement and administration of Vulnerability Management and Patch Management Program.
  • Implement, upgrade and monitor security tools deployed throughout the organization.
  • Implement and administration of Privilege Management (Azure PIM, PAM solutions)
  • Hands on with security and monitoring systems including logging (SIEM), IDS/IPS, EDR, Email Security Gateway and others.
  • Serve as the lead for incidents and manage the Incident Response program.
  • Research and evaluate security products and capabilities pertinent to securing the infrastructure of the company.
  • Administration of the Security awareness program (KnowBe4, Cofense, ProofPoint or etc.)
  • Work with members of IT department and third parties to provide Security monitoring and/or management services.

What you bring to the Team:

  • A minimum of 7+ years of IT experience, include 4+ years in IT security.
  • A bachelor’s degree
  • Exposure to Windows, Linux, MacOS and Network Security
  • Administration of Vulnerability and Patch Management Tools (InsightVM, Nessus, Qualys, Ivanti and etc.)
  • Administration of Endpoint management and SIEM tools (Microsoft Intune, Ivanti, InsightIDR, Splunk, or etc.)
  • Knowledge and implementation of hardening benchmarks (i.e., CIS benchmarks) for (Microsoft OS, MacOS, Office365, Azure, Network devices etc.)
  • Exposure and knowledge of Cyber Security Frameworks (NIST, CIS Controls, OWASP)
  • A demonstrated knowledge and administration of IT Security Tools (Network Monitoring / Security, EDR, Log Management / Analysis, Vulnerability Scanners, Firewalls, etc.) and extensive knowledge of IT Security Concepts
  • Experience with Office365 and Microsoft Azure security tools and technologies
  • Experience with implementation of CIS Top 20 Controls

Desirable:

  • Information Security certification (CISA, CISSP, GSEC, or etc.)
  • Experience with ERP security for audit and compliance purposes

Coffee Icon2018 Brew by Coffee Creative Studio